About HP Service
At Heatwood Parquet, we offer more than parquet—we deliver a luxury experience. From the moment you explore our collections, our team provides personalized design consultation, bespoke customization, and premium sample delivery to help you choose with confidence.
Your order is handled with white-glove delivery and certified installation support, ensuring flawless results. Beyond installation, our lifetime care and maintenance services preserve the beauty of your parquet for generations.
For designers, architects, and prestigious projects, we provide dedicated project management and VIP client services, making Heatwood the trusted partner for luxury interiors worldwide.
Core Services to Offer
Product Customization Service
-
Let customers choose wood species, finishes, patterns, and sizes (e.g., Versailles, Chevron, Herringbone).
-
A configurator tool or virtual showroom to preview parquet in different interiors.
Luxury Consultation
-
Online appointment booking for design consultation (video or in-person).
-
Personalized recommendations based on their interior style, room size, and lighting.
Sample Ordering
-
Option to order premium sample kits delivered in elegant packaging.
-
Showcases the quality, texture, and finish before purchase.
Exclusive Project Support
-
Dedicated project manager for large residential or hospitality projects.
-
Tailored solutions for architects, designers, and high-end contractors.
Installation Guidance & Service
-
Certified partner installer directory.
-
White-glove installation booking.
-
Downloadable installation manuals and maintenance guides.
After-Sales Services
-
Lifetime care support (polishing, refinishing, repairs).
-
Access to exclusive care products for parquet maintenance.
B2B Partnership Services
VIP portal for designers, architects, and developers.
Trade discounts, marketing materials, and co-branding opportunities.
Our consulation
